Terms and Conditions

These Terms and Conditions form a legally binding agreement between you and Tokeiya governing your use of this website and any services engaged through it. Please read them carefully. Access to this site and any subsequent service engagement constitutes acceptance of these terms in full.

Where a specific engagement agreement exists, its terms take precedence over these general conditions in areas of direct conflict. These conditions apply to all parties interacting with the Tokeiya website regardless of location, unless excluded by mandatory local law.

1. 1.1
   Conduct requirements: All interactions with Tokeiya — via the website, email, or any other channel — must be conducted in good faith, with accurate information, and without intent to mislead or harm.
2. 1.2
   Prohibited activities: You may not use this website or any associated communication channel to distribute spam, conduct phishing, introduce malicious code, infringe intellectual property rights, or engage in any activity that violates applicable law.
3. 1.3
   Content guidelines: Any content or data shared with Tokeiya as part of a scoping or engagement process must not contain confidential third-party information shared without authorisation, or material that infringes the rights of others.
4. 1.4
   Age restriction: This website is intended for use by businesses and adult individuals. If you are under the age of 18, please use this site only with the supervision of a parent or legal guardian.

1. 2.1
   Legal compliance: You are responsible for ensuring that your use of this site and any engagement with Tokeiya complies with all applicable laws and regulations in your jurisdiction, including those relating to data protection and business conduct.
2. 2.2
   Indemnification: You agree to indemnify and hold Tokeiya harmless from any claims, losses, or expenses arising from your misuse of this website, your breach of these terms, or your violation of any third-party rights.
3. 2.3
   Data accuracy: Where a service engagement involves your operational data, you are responsible for ensuring that data provided to Tokeiya is accurate, complete, and obtained in compliance with applicable privacy laws.
4. 2.4
   Third-party interactions: Tokeiya is not responsible for your interactions with third-party services, tools, or platforms referenced on this website. Links to external services are provided for convenience and do not constitute endorsement.

1. 3.1
   No warranty: This website and the information it contains are provided on an "as is" basis. Tokeiya makes no warranty, express or implied, regarding the completeness, accuracy, or fitness for purpose of the content.
2. 3.2
   Limitation of liability: To the extent permitted by law, Tokeiya's total liability for any claim arising from use of this website shall not exceed the amount paid by you for the relevant engagement, or zero if no payment has been made.
3. 3.3
   Consequential loss exclusion: Tokeiya shall not be liable for any indirect, incidental, or consequential loss or damage arising from use of the website or any service engagement, including loss of revenue, data loss, or business interruption.
4. 3.4
   Force majeure: Tokeiya shall not be held liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, infrastructure failures, or government action.

1. 4.1
   Governing law: These terms are governed by the laws of Japan. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Osaka, Japan, unless otherwise agreed in writing.
2. 4.2
   Dispute resolution: In the event of a dispute, the parties agree to first attempt resolution through direct communication. If unresolved within 30 days, the matter may be referred to mediation before formal proceedings are initiated.
3. 4.3
   Severability: If any provision of these terms is found to be unenforceable or invalid under applicable law, the remaining provisions will continue in full force and effect.
4. 4.4
   Terms modification: Tokeiya may update these terms at any time. The revised date at the top of this page indicates when the most recent changes were made. We recommend reviewing this page periodically.